DEVICE MAINTENANCE & SUPPORT
Get the most out of your devices.
Professional and cost-effective repair services for SMB and Enterprise customers to help maintain your entire fleet of Apple devices.
Repairs or Redeployment. Maximise your uptime.
Ensuring your fleet of devices run smoothly can be a demanding and expensive challenge, yet essential for organisations to minimise the impact on their bottom line and employee productivity. Mac Centre’s device maintenance and support services are tailored to keep your workforce productive while minimising downtime and operational expenses.
Whether it’s providing hardware break-fix, AppleCare extended warranty and support services or off-boarding and re-deployment help. Your devices are a costly asset, and you want to make sure you get everything and more out of them. We’re here to help extend the life of your devices, getting more out of the dollars spent, while ensuring maximum uptime.
The benefits of device maintenance and support.
Offboarding and redeployment services
Apple-authorised repairs
Genuine Apple replacement parts
Diagnostics and troubleshooting of devices
Complete AppleCare Coverage
What we offer.
DEVICE MAINTENANCE AND HARDWARE REPAIRS
Apple repairs made easy.
Beat the queue with our device maintenance and hardware repair service designed just for business. Whilst nothing lasts forever, our team of Apple-certified technicians excel at maximising the productivity of your devices throughout their lifetime.
As an Apple Authorised Service Provider, Mac Centre provides nationwide device maintenance and hardware repair services for hundreds of businesses, large and small. In or out of warranty, our engineering expertise and high-capacity capability ensures enterprise-level confidence with service excellence, to minimise your downtime. You can even manage and track all your repairs through our online Repair Services Portal.
Apple parts. Apple-certified technicians. Apple approved.
APPLECARE PROFESSIONAL SUPPORT
Because AppleCare's for Enterprises.
AppleCare for Enterprise is Apple’s enterprise-grade support and warranty service, available to organisations worldwide. With coverage for every Mac, Apple Studio Display, iPhone and iPad, the priority onsite service and 24/7 support options help keep your business running and your end users productive.
With 2, 3 or 4-year agreement options, global onsite next-business-day repairs both at home and in the office, support for end users on Apple apps and hardware, and IT department-level support for complex deployment and integration scenarios, including MDM, Security and Active Directory. Apple has a flexible support plan to fit your business requirements.
OFF-BOARDING & RE-DEPLOYMENT
Extending the life of your device.
Employee off-boarding is more than a good-bye morning tea and reference offer. And while many companies implement robust onboarding processes for new hires, too many overlook the importance of employee off-boarding and device redeployment, when it comes time for those same individuals to leave.
Secure off-boarding is critical to reduce data breaches, hacks, and unauthorised access from now terminated employees, but also a vital step in the lifecycle process for effective redeployment of those devices. Whether it be redistributing that device to a new team member, adding it to an asset pool, or it’s time to decommission that device and recoup costs via buyback, resale or recycle. Mac Centre can manage the whole process, saving you time, money and sanity.
Looking for something else?
Here are just a few ways Mac Centre can deliver a better technology experience.
Procurement
When it’s time to refresh your fleet, we’ll help get the right tech for you.
Financing
Don’t pay upfront. Let us work on a financial solution that aligns.
IT Asset Disposition
Dispose of your IT responsibly, securely & sustainably.
Asset Logistics
Get your goods delivered the smart way.
